Plumbers & Heating




Customer: Primaflow

What we did: Implemented K8

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Primaflow, part of Mueller Industries, is a leading multi-branch distributor of plumbing and heating products. The Birmingham-based company, which has 8 branches across the UK, supplies plumbing and heating merchants, builders merchants, wholesalers and other specialist trade distributors. Primaflow first installed K8 in 2006.

The company handles a significant volume of transactions. There are 14,000 stock lines, 5000 active customer accounts and together the branches handle around 1000 shipments per day. The warehouse is unquestionably the hub of the operation – both centrally and across the branches. Primaflow were among the first to implement the K8 Warehouse Management application.

Gains and benefits

  • Complete and accurate visibility across the operation
  • Supports the delivery of a high standard of customer service
  • Easily managed inter-branch transfers help to optimise stock levels
  • Accurate stock levels – eliminate need for regular stock checks
  • EDI used for orders, advice notes and invoices – smooth and efficient
  • Access to function-specific KPI information – supports decision making and monitoring
  • Forecasting tools – essential to manage long lead times from international suppliers
  • Opportunities to extend the system use and for more investment and business value

To find out more about the solutions that we offer, please contact us today.

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K8 is very solid, and in my view a ‘de facto standard’ for our industry. Our K8 system, which is hosted by Kerridge Commercial Systems, is an integral part of our 24/7 operation.

- Iain Paston, IT Manager


Kerridge CS ranked in Sunday Times HSBC International Track 200 for the second consecutive year

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We are delighted to announce that Kerridge Commercial Systems (KCS) has been ranked No. 98 in the Sunday Times HSBC International Track 200. The league table ranks the top 200 of Britain’s mid-market private companies in order of fastest growing overseas sales.