Management Team
Ian Bendelow – Chief Executive Officer
Ian has 30 years’ experience of IT and enterprise resource planning solutions, over 25 years working with the company's portfolio of solutions, services and clients. His career developed from customer-facing roles in support, training and consultancy to executive positions in sales, international business development and other commercial functions. For some 15 years Ian has been General Manager and CEO of KCS leading Kerridge Commercial Systems (KCS) strategy for growth.
James Mitchell – Managing Director, UK and Ireland
James has 28 years’ experience of IT and Software Solutions. James’ career developed from technical roles in R&D and product management through to customer facing roles in support, project management, professional services, consultancy and sales. More recently James been Managing Director of a software business with responsibility for Europe and Latin America. James has a BSc (Hons) in Business and Computer Science, an Executive MBA from Cranfield University Business School and he is a member of the Institution of Engineering and Technology and a Fellow of the Chartered Management Institute.
Giuseppe Martini – Managing Director, South Africa
Giuseppe (Gus) joined Kerridge Commercial Systems South Africa for the second time in 2017 as Commercial Director. He was part of the original commercial division team in South Africa as a Project Manager in the 90’s and brings over 30 years’ experience from various industries. Prior to his second stint with the company, he served in a number of senior roles from Operations to Procurement & IT Director at large multi-branch national building industry merchants. Giuseppe sees his role as continuing to grow KCS in SA and to share industry experience both internally and externally.
Fred Loos – Managing Director, Netherlands
As of July 2018, Fred Loos has joined Kerridge Commercial Systems as Managing Director KCS Netherlands. He has 34 years of experience within the software industry, most recently running a significant division within a large software company. With his specialization in SME, accounting and wholesale in the Dutch and Belgian market, Fred will further strengthen our focus and management bandwidth in this important geography.
Graham Dobbs – Managing Director, Rental Division
Graham has been involved in the rental industry since 1987, working in equipment rental companies for 13 years before being drawn to IT Software solutions and joining the leading rental software provider in 2000. His career developed from project management to operations director moving to sales director before becoming the MD for the rental software business. Based in UK but with responsibility for global rental solutions, Graham has successfully driven global growth in UK, Netherlands & Europe as well as Australia and USA. With a passion for all that is rental, Graham sees his role as ensuring we continue to deliver market leading solutions and services to equipment rental customers to keep them one step ahead of their competition.
David Liddle – President of Research & Development
David has been responsible for Product Management & the Development teams within Kerridge Commercial Systems since 2003. Prior to joining, David held a number of senior IT positions within the Distribution/Merchant industry. His balance of experience between being both a user, and a provider of ERP systems, ensures that the continued investment in product development is focussed towards customer base needs and requirements.
Nigel Bedford – Chief Financial Officer
Nigel is a Chartered Accountant with 25 years’ experience, both in the Big 4 accountancy firms and as a CFO in the software and IT sector. Nigel has worked alongside Ian since the start of Kerridge Commercial Systems Limited which was established in 2010 and has particular experience of working in private equity invested businesses and managing those businesses through high growth periods.
Des Nangle – President – Business Development
Des, has been responsible for growth of KCS in South Africa since 1999. He is one of the founding members of the Exec team that founded Kerridge Commercial Systems Limited back in 2010. As a growing / acquisitive business, Des’s knowledge and skills will be put to use assisting the global sales teams in attracting and winning new customers around the globe.
Anders Paulcén – Chief Executive Officer Nordics
Anders has over 30 years' experience in building successful applications for the tyre trade in northern Europe. Anders joined KCS in 2023 with the acquisition of Compilator, a company he founded more than 25 years ago and since then developed into the market leader in the Nordics. Anders see his role as growing KCS' presence in the Nordics as well as supporting the roll-out of tyre trade solutions in the rest of the Group.
Chris Owen – Chief Support Officer
Chris Owen joined Kerridge Commercial Systems as Chief Support Officer in July 2018, with over 20 years of experience in tier one multinational software company support. Before joining KCS, he was responsible for 'Customer Success - Global Delivery' at the world’s largest supply chain software company. Chris is based at the KCS HQ in Hungerford but works across our global network of support centres, leading nearly 250 associates that make up the global support team. Chris’s extensive experience in the implementation of the latest support techniques and other industry best practice is helping to deliver higher net promoter scores, more comprehensive knowledgebase resources and faster times to resolution at KCS. Chris is a Chartered IT Professional, registered with the British Computer Society.
Carolyn Adams – Chief People Officer
Carolyn Adams serves as the Chief People Officer at Kerridge Commercial Systems. In this role, Carolyn drives the human capital strategy including recruitment, employee development, integration planning and team engagement. Prior to joining Kerridge Commercial Systems in 2014, she held leadership positions in financial, software and non-profit organizations. Carolyn holds a degree in Business Management/Accounting and is a certified Global Professional in Human Resources (GPHR).
